Talkee vs Smith.ai

Smith.ai is a virtual receptionist service with human agents and an AI receptionist, priced per call. Talkee is an AI receptionist and business phone for US service businesses. It answers every call, replies to every text, and books appointments into your calendar.

Pricing

Talkee: Flat monthly tiers with included minutes. $49/mo billed annually ($59 month-to-month), 300 minutes. Overage $0.25/min.

Smith.ai: Per call. AI plans are priced by monthly call count, with a free tier. Human plans are priced by call count, with per-call add-ons: appointment booking $1.50, recording $0.25, SMS notifications $0.50. AI receptionist: free for 25 calls a month, then Pro at $150/mo for 75 calls. Human receptionists: $300/mo for 30 calls. Overage: AI: $2.10 to $3.00 per extra call. Human: $8.50 to $11.50 per extra call. Figures as of October 21, 2026.

Where Talkee is different

• One flat price in minutes, not a per-call meter with per-call add-ons: booking, recording and transcripts are included.
• A business phone number, text replies, booking into Square or Google Calendar, and payment links in the same app.
• Entry at $49/mo for 300 minutes; a human-staffed plan there starts at $300/mo for 30 calls.
• Built for salons, groomers, clinics and trades rather than law firms.

Where Smith.ai is strong

• Human receptionists when you want a person on every call.
• A free AI tier (25 real calls a month) to try before paying.
• Trusted by 5,000+ businesses; G2 4.8–4.9 and Trustpilot 4.4 ratings; 30-day money-back guarantee on human plans.
• Deep integrations across legal and professional-services software.